Salesforce Business Analyst
Empresa: Oxford Global Resources Provincia: 100% En remoto Población: Descripción: Starting Date: July Duration: 6 months+ Location: Remote* Project: Client have multiple projects running and require experienced Business Analysts with strong Commercials/sales process knowledge to work on specific product streams. Key BA activities concerning requirement gathering, analysis, process mapping, user story writing. NOTE BA’s will not be required to do any customising , config or design solutions. Responsibilities: • Ensure agile process is implemented effectively and provides coaching at the team level to maximize its benefits • Develop and present documentation supporting project initiatives including business case, project scope, business and functional requirements, user stories • Drive Information gathering activities such as surveying, analyzing and evaluating processes, products and services • Assist in all phases of SDLC with emphasis on requirements, UAT and Change Management • Define target state business processes and align functional solutions • Assist in coordinating subject matter expert meetings in order to solicit and cross-reference business and functional requirements • Help ensure team is adhering to project plans and helping to identify and resolve discrepancies • Provide Level 3 product support Skills: • Experience in Salesforce Sales Cloud and Platform is a must • Focused on identifying inefficiencies and improving business processes • Proven analytical and problem-solving skills in a fast-paced environment • Experience collaborating with business stakeholders, business process owners, technical project managers and technical teams to execute business analysis tasks • Business analysis techniques: gathering requirements, refining user stories, modeling processes and analyzing data. • 2+ years working in a Scrum • Preferred…